Welcome to Circle K Online Store!

Terms & Conditions


The following “Terms of Sale” apply to orders you place on this website (“Website”), which is operated by Pamma Retail Stores Limited (“Circle K”) and are to be read in conjunction with the Privacy Policy and Terms and Conditions (collectively, these terms and the Terms of Sale are referred to as the “Terms”). By placing orders using the Website you will be deemed to agree to the Terms. If you do not agree to be bound by the Terms you must stop using and accessing the Website.


    • Circle K requires all Website customers to register with a valid email address in order to purchase. By registering, you agree that Circle K can contact you regarding your order through your email address. Such communications include email confirmations and updates regarding your order.

      2. If you make a purchase through the Website, Circle K requests information from you in the Circle K checkout process, including contact information (like name and contact number) and financial information (name, credit card number, expiration date, and security code). If Circle K has trouble processing your order, this contact information is used to get in touch with you. Financial information is taken in a secure area, is encrypted for Circle K customers' protection, and is not sold or shared with anyone else under any circumstances.

      1.3. The order total includes the price of the product(s) ordered and GST. Prices displayed on this Website accurately reflect real-time store prices of the selected Circle K store at the time of display. Circle K reserves the right to update prices at any time, which may update real time prices at checkout. Prices may also vary between Circle K stores.

      1.4. Acceptance of any order placed through this Website is conditional on either validation of the credit card number you provide to us and approval of the purchase amount by the card issuer, or validation of credit available for debtor accounts. Circle K stores reserve the right to not fulfil orders whereby the debtor account has exceeded the credit limit. All transactions are billed in New Zealand dollars.

      1.5. Items ordered must be collected from the specific store that was selected. Items cannot be checked out against one store and picked up from another.

      1.6. During the checkout process you may select the pickup date for your order. The latest pickup date will be updated on our website.


  1. PICK-UP

2.1. Orders must be collected from the Circle K retail store stated on the email confirmation.

2.2. Pickup is during opening hours of the Circle K retail store selected. The earliest pickup time is 2 hours after order confirmation. If the order is placed within 2 hours prior to the selected store’s closing time, or outside of opening hours for the selected store, the earliest pickup time is 2 hours after opening on the next trading day.

2.3. Any orders not picked up within 1 day will be cancelled and stock will be returned to shelves, unless you have made prior arrangements with the specific Circle K retail store.

2.4. For age restricted items you understand that age verification must be presented upon pick up and Circle K reserves the right to cancel and refund orders for which age verification has not been provided.

2.5. For security, Circle K may require you to produce the credit card used to make the order to verify your identity when picking up. Circle K reserves the right to refuse to hand over goods should there be doubt regarding identity.

2.6. Your GST receipt for your order will be given to you at pickup.

2.7. In accordance with legislation, stores will be closed on Good Friday, Easter Sunday, Christmas Day and until 1pm on Anzac Day. You will not be able to pick up your order during this period.



3.1. Should you wish to change or cancel your order, you must contact the Circle K store the order was made against (i.e. the store stated in the email confirmation) as soon as possible. Refunds and product amendments must take place at the physical store your order was made against.


3.2 For perishable stock (produce, meat, chilled dairy, ready to drink/eat ) unless a mistake has been made from our team on packing/quality no refunds can be provided.

3.3. Any refunds resulting from changes or cancellations must be collected in store.

3.4. Any balance owing from order changes will be collected at time of pickup in store.


4.1. When our order form asks users to enter sensitive information (e.g. credit card details), this information is encrypted and is protected with the best encryption software in the industry - SSL (Secure Socket Layers). While on a secure page, you will see a locked icon on web browsers such as Mozilla Firefox and Microsoft Internet Explorer, as opposed to unlocked, or no lock icon, during normal browsing.

4.2. All payments are processed securely via the Shopify. Shopify is committed to data security. Shopify uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For more information visit Shopify


This site is owned and operated by Pamma Retail Stores Limited (Circle K).  Your use of this site is governed by these terms and conditions.  By accessing, browsing and using this site, you agree to be bound by these terms and conditions, whether or not you register as a user.


1.1. For age restricted products, you must be 18 years or over to access, browse and use this site.

1.2. You may access, view and print the content on this site only for informational and non-commercial purposes. No part of this site may be distributed or copied for any commercial purpose.

1.3. Circle K reserves the right to alter, suspend or remove this site temporarily or permanently, at any time, or to deny you access to this site for any reason and without notice.


Circle K endeavours to ensure that any information on this site is current, accurate and has been compiled in good faith. Circle K will endeavour to correct any errors on this site, but does not accept any liability for mistakes or out-of-date information. Under the Consumer Guarantees Act, goods supplied to the buyer will be of acceptable quality, fit for purpose, match the product description provided and supplied in good condition. If for whatever reason this can not be achieved, we will endeavour to remedy, replace, or refund you.



3.1. All links and references to other sites, are provided for your convenience only, and should not be taken as endorsement by Circle K of those sites, of the information contained in those sites, or of organisations or people referred to in those sites. If you have any comments or questions relating to any sites linked to this site, please direct them to the relevant person or organisation. Circle K does not (whether by implication or otherwise) endorse in any way any site, organisation or person who may have off-site links to this site.

3.2. You may not link any site to this site, without Circle K’s prior written consent. Circle K reserves the right to prohibit links to this site and you hereby agree to remove any link immediately upon request from Circle K. You may not frame any material on this site by including advertising or other generating material.


4.1. All intellectual property on this site, including (without limitation) text, graphics, data images, logos, trademarks, trade names and copyright works, is owned or licensed by Circle K.

4.2. Content and data provided on this site may not (except as expressly provided in these terms) be published, resold, reformatted, copied, reproduced, incorporated into any other work or publication, in any form, transmitted or stored (including in any other site or other electronic form) without Circle K’s prior written consent.

4.3. Nothing in these terms grant to you any licence or right to use any trade mark of Circle K.



Circle K uses cookies to tailor information and services for its visitors, to help with navigation and to ensure that Circle K is able to provide improved service. A cookie is a small data file sent to your browser which contains information relating directly to your visit to this site. Cookies track your movements through different sites; they do not record any other personal information about you. Most browsers automatically accept cookies, but you can change your settings to prevent cookies being stored. Please note, if you elect not to store cookies, Circle K will not be able to provide you with the benefits of such.



Most (if not all) Circle K promotions and competitions have special terms and conditions attached which will apply in conjunction with (and not in substitution for) these terms. Your entry into any Circle K promotion or competition will be subject to your acceptance of these terms and any special terms of that promotion or competition. In the event of any inconsistency between these terms and any special terms and conditions, the special terms and conditions will prevail for the particular promotion or competition. You may choose to opt-out of receiving promotional Emails anytime by simply clicking the unsubscribe button on our emails.



The information provided on this site is for general guidance only. Accordingly, you must make your own assessment of the suitability and appropriateness of Circle K’s products and services and of the information provided on this site.



To the extent permitted by law:

8.1. all warranties, representations and guarantees (whether express, implied or statutory) are excluded including (without limitation) relating to suitability and/or fitness for purpose of Circle K products and services and the accuracy and/or completeness of information provided on this site; and

8.2. Circle K will not be liable for any damage, loss or expense (of any kind whatsoever) suffered or incurred by you in connection with your access to or use of this site, or the information provided in or accessed through this site.
(These exclusions and limits operate for the benefit of Circle K, its affiliates and related entities, partners, relevant suppliers, licensors and agents).

8.3. Where you purchase goods or services from Circle K for personal consumption or use, the rights and remedies granted to you (as a consumer) under the Consumer Guarantees Act apply and cannot be excluded or limited by Circle K in any way. If, however (subject to Circle K’s prior written consent) you purchase goods or services from Circle K for business purposes, Circle K may exclude or limit the rights and remedies granted to you under the Consumer Guarantees Act 1993 (on the basis set out above).



You agree to indemnify Circle K, its affiliates and related entities, relevant suppliers, licensors and agents in respect of any loss, damage, cost or expense (including reasonable enforcement costs, whether incurred on a solicitor and own client base or otherwise) suffered or incurred by Circle K as a result of any inaccurate or incomplete information provided by you to Circle K or any breach by you of any of your obligations under these terms or any special terms and conditions.


Circle K may share aggregated demographic information with its partners and advertisers. Such aggregated information is not linked to any personal information that could identify any person.


This site and these terms are governed by the laws of New Zealand.


Circle K may amend these terms from time to time. We suggest that you revisit this site periodically to review the current terms. By continuing to use this site, you are deemed to have agreed to the amended terms.


Circle K may send you emails relating to your membership, transactions and other activities on the Website, and for promoting and marketing other Circle K products to you. Circle K may also send regular electronic newsletters. Newsletters will contain clear and obvious instructions for how you can unsubscribe from the mailing list.


If you have any questions or concerns in relation to this site or these terms, please Contact Us.